Frequently Asked Questions

How can I sign up?

To become a member, it is enough to click on the "SIGN UP" option in the upper right corner of our home page, fill in the relevant fields on the opening page, and click the "SAVE" button at the bottom of the page.

Is membership paid?

Becoming a member is completely free.

I forgot my membership password. What should I do?

By clicking the "Password Reminder" form in the "Login" section on our homepage, you can have a new password sent to the e-mail address you defined when creating your membership.

How can I change my password?

To change your password, you can change your password from the "Change Password" form in the menu under My Account Settings.

How can I pay?

You can pay for your orders by credit card, debit card, eft-money order, and iyzico.

Is it safe to pay?

You can shop at Kupsan.com with a credit card, ATM card, and iyzico options. In SSL (Secure Socket Layer) security, nobody can view or access your credit card number except you. As soon as you enter your credit card number, the information about your number is encrypted and sent to your bank. It is not possible to view or access your information by third parties, including our company. Your card information is only between you and your bank.

 

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